The OTC products allowance keeps more money in your pocket. You can enjoy everyday items at no cost to you. With this allowance, you can choose from hundreds of health and wellness items, such as:
- Antacids
- Cold, flu, and allergy relief medicines
- Compression hosiery
- Denture care supplies
- Exercise equipment
- First aid supplies
- Foot care
- Incontinence supplies
- Nicotine replacement therapy
- Pain relief
- Reading glasses
There are three ways to order through NationsBenefits:
Online: SentaraMedicare.NationsBenefits.com
Mail––print and mail in the order form in the back of the catalog.
Phone––call 1-877-438-7521 (TTY: 711), 8 a.m.–8 p.m., 7 days a week.
To view the full OTC catalog, visit sentaramedicare.com/2025otc. There is no card associated with the OTC allowance. OTC products will be shipped to your home free of charge.
Quarterly Allowance
On the first day of each quarter (January 1, April 1, July 1, and October 1), you will receive an OTC allowance that expires the last day of each quarter. Leftover funds cannot be carried over to the next quarter.
Have questions?
If you have a balance inquiry or are looking for a specific product visit the NationsBenefits member portal or call NationsBenefits Customer Service at 1-877-438-7521 (TTY: 711), 8 a.m. to 8 p.m., 7 days per week.