Do you need additional assistance? Contact the Sentara Health Plans Member Services team over the phone or through email:
Sentara Health Plans Member Services Team
8 a.m. to 6 p.m. Monday through Friday
Phone: 1-800-229-1199 or tel:757-552-7110
Email: members@sentara.com
VCUHS Group Service Representative Email: asksentara@sentara.com
*If you do not have your member ID information, please identify your employer group as VCU Health System.