Frequently Asked Questions
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Enroll in Welcoming Baby and get access to support teams, including high-risk nurses, clinical care managers, peer support, ARTS/SUD Pregnant & Parenting Care Coordination, Behavioral Health care coordination, health educators, social workers, and your own certified community health worker. Your support team will help you:
- keep healthy habits during your pregnancy
- make a healthy nutrition and activity plan
- know your benefits
- find community resources, classes, and services
- get a free breast pump
- join virtual and in-person baby showers
- stay connected with maternal health workshops
- get transportation to and from doctor visits
If you are pregnant or just had your baby, call 1-844-671-2108 (TTY: 711), Monday–Friday, 8 a.m.–5 p.m., or email us at welcomingbaby@sentara.com to enroll today.
Sentara Health Plans understands that pregnancy can be life-changing and even the most experienced mom may feel in need of extra support. Let us connect you with a care manager, community health worker, and others who can give you resources and support. We can help you make good choices during and after your pregnancy.
For 12 months, all moms receive Medicaid healthcare services, including dental and behavioral health. These extended benefits mean more time for new moms to take care of themselves, resulting in better health and more time with their child. FAMIS moms are covered through two months after the baby is born.
Participating in Welcoming Baby allows you to earn points for gift cards. Some ways you can earn points include going to your doctor’s visits and attending health education classes. If you track your points and complete activities, you will be eligible for gift cards* and a gift bag when you complete the program. You can choose from over 100 retailer gift cards. When you attend one of our Baby Showers, you also receive a gift bag. For more information, talk to your Welcoming Baby community health worker.
*Some incentives have restrictions and limits. Members can get up to $50 per year in gift cards.
*Some incentives have restrictions and limits. Members can get up to $50 per year in gift cards.
Our Watch Me Grow program is a preventive screening, diagnostic, and treatment program for children, adolescents, teens, and young adults. We share ways to keep your child healthy as they develop and grow into adulthood. We help parents prepare their children for a healthy life, including wellness visits and vaccination reminders.