How did you enroll in your current plan?
If you enrolled through Sentara Health Plans
Sign in to your sentarahealthplans.com member account to update your information and/or change your plan selection.
If you enrolled through the Marketplace
You can now sign in to your sentarahealthplans.com member account to make your updates whether you purchased your plan through the Marketplace or through us.
Verify your income and household information is accurate to ensure you get the correct subsidy amount. If you don’t make any changes to your plan, you will be automatically renewed.
If you enrolled with a Broker
Contact your broker to update your information and/or change your plan selection. If you do not know your broker's information, call a Sentara Health Plans Personal Plan Advisor at 1-800-741-4825.
I don't know how I enrolled
If you have questions or would like to shop for other plans, please contact a Sentara Health Plans Personal Plan Advisor to update your information and/or change your plan selection at 1-800-741-4825.
Make other changes to an existing Individual & Family Health Plan
Not sure what to do? Call one of our Sentara Health Plans Personal Plan Advisors 1-800-741-4825 or contact your broker for assistance.