Need Help?

If you’re unable to sign in to this app, please…

1. Make sure you are registered.
   To sign in to this app, you must have previously registered on this app, or on optimahealth.com. If you have previously registered to use optimahealth.com, you don’t have to register again.
2. Make sure you are using the correct username and password.
   If you’ve already registered, make sure you are using the exact username and password you created when you registered. Use the same username and password you use to sign in to optimahealth.com.
Make sure your device is connected.
Please make sure your device is getting a sufficient connection to operate.

If you still can’t sign in, please contact our member services department for help using the number on the back of your member ID card.