First Steps
Activate Your Account
- Sign in to the member portal or download the Sentara Health Plans Mobile App to activate your account and access our online features on-the-go.
- Go to your profile to set your communication preferences — never miss an important plan update!
Next Steps
Select Your Primary Care Physician
Sign in to change or select your Primary Care Physician from within your plan network.
Register for Virtual Visits1
Talk to network certified doctor from the comfort of your home, or when traveling out of state.
Your Personal Health Assessment
Complete your Personal Health Assessment and get personalized steps to improve your health.
Learn About Your Plan
See what wellness discounts we offer2
Get a good deal – take advantage of discounts available to you through Sentara Health Plans.
First Steps
Activate Your Account
- Sign in to the member portal or download the Sentara Health Plans Mobile App to activate your account and access our online features on-the-go.
- Go to your profile to set your communication preferences — never miss an important plan update!
Download the App
Download the Sentara Health Plans app to access your important information on the go.
Next Steps
Welcome to Sentara Health Plans! Your Medicaid plan includes medical coverage and added benefits to help you stay healthy and well.
Once you've taken care of the basics, there is more you need do to make the most of your health plan.
Select Your Primary Care Physician
Sign in to change or select your Primary Care Physician from within your plan network.
Register for Virtual Visits1
Talk to network certified doctor from the comfort of your home, or when traveling out of state.
Your Personal Health Assessment
Complete your Personal Health Assessment and get personalized steps to improve your health.
Learn About Your Plan
Learn about your Added Benefits
Use and access the Added Benefits available to you as a Sentara Health Plans member.
Learn about the Healthy Incentives program
Get the most out of your plan. Earn gift cards for select health screenings, vaccines, doctor visits, and more.
Complete your health screening
Help us to understand your health care needs.
Reduce Mailbox Clutter
Opt-in to receive your plan information by email.
See what wellness discounts we offer2
Get a good deal – take advantage of discounts available to you through Sentara Health Plans.
First Steps
Activate Your Account
- Sign in to the member portal or download the Sentara Health Plans Mobile App to activate your account and access our online features on-the-go.
- Go to your profile to set your communication preferences — never miss an important plan update!
Next Steps
Select Your Primary Care Physician
Sign in to change or select your Primary Care Physician from within your plan network.
Register for Virtual Visits1
Talk to network certified doctor from the comfort of your home, or when traveling out of state.
Learn About Your Payment Options
Set up auto-debit for your monthly premiums. We also accept cash, electronic check, credit card, and pay by phone.
Learn About Your Plan
See what wellness discounts we offer2
Get a good deal – take advantage of discounts available to you through Sentara Health Plans.
Start using your extra benefits
Learn about how to use and access the Extra Benefits available to you as an Sentara Health Plans member.
Learn about your rewards and incentives
Learn about how to qualify for the Healthy Rewards Program.
First Steps
Activate Your Account
- Sign in to the member portal or download the Sentara Health Plans Mobile App to activate your account and access our online features on-the-go.
- Go to your profile to set your communication preferences — never miss an important plan update!
View your Member Guide
This booklet contains helpful tips, insights, and resources you can use to get started with your plan and make the most of your coverage.
Next Steps
Select Your Primary Care Physician
Sign in to change or select your Primary Care Physician from within your plan network.
Register for Virtual Visits1
Talk to network certified doctor from the comfort of your home, or when traveling out of state.
Learn About Your Payment Options
Set up auto-debit for your monthly premiums. We also accept cash, electronic check, credit card, and pay by phone.
Learn About Your Plan
Complete your personal health assessment
Complete your Personal Health Assessment and get personalized steps to improve your health.
Reduce Mailbox Clutter
Opt-in to receive your plan information by email.
Calculate your costs for upcoming treatments
Estimate the cost for a future visit or procedure with the Treatment Cost Calculator.
First Steps
Activate Your Account
- Sign in to the member portal or download the Sentara Health Plans Mobile App to activate your account and access our online features on-the-go.
- Go to your profile to set your communication preferences — never miss an important plan update!
View your Member Guide
This booklet contains helpful tips, insights, and resources you can use to get started with your plan and make the most of your coverage.
Next Steps
Select Your Primary Care Physician
Sign in to change or select your Primary Care Physician from within your plan network.
Register for Virtual Visits1
Talk to network certified doctor from the comfort of your home, or when traveling out of state.
Your Personal Health Assessment
Complete your Personal Health Assessment and get personalized steps to improve your health.
Learn About Your Plan
Reduce Mailbox Clutter
Opt-in to receive your plan information by email.
Calculate your costs for upcoming treatments
Estimate the cost for a future visit or procedure with the Treatment Cost Calculator.
See what wellness discounts we offer2
Get a good deal – take advantage of discounts available to you through Sentara Health Plans.
First Steps
Activate Your Account
- Sign in to the member portal or download the Sentara Health Plans Mobile App to activate your account and access our online features on-the-go.
- Go to your profile to set your communication preferences — never miss an important plan update!
Next Steps
Select Your Primary Care Physician
Sign in to change or select your Primary Care Physician from within your plan network.
Register for Virtual Visits1
Talk to network certified doctor from the comfort of your home, or when traveling out of state.
Your Personal Health Assessment
Complete your Personal Health Assessment and get personalized steps to improve your health.
Learn About Your Plan
See what wellness discounts we offer2
Get a good deal – take advantage of discounts available to you through Sentara Health Plans.
1 Select group plans do not have access to MDLIVE. Please verify with your Human Resources department beforehand.
2 Value-added services; not a covered benefit.