Behavioral Health/Mental Wellness
Sentara Health Plans provides 24/7 access to the behavioral health crisis line to get the care you need when you need it. We can help you find a licenses professional.
MDLIVE®
MDLIVE® provides virtual care services for a wide range of behavioral health services and conditions. Schedule now to connect with a licensed healthcare professional. 24/7 behavioral health services by phone or video.
Pharmacy Resources
Simplify your medication management with our comprehensive pharmacy services. Quickly, securely, and easily access the following through our online pharmacy portal:
- Prescription refills: order refills, check refill balances, and more.
- Medication synchronization: pick up all your medications at the same time.
- Personalized advice: ensure you stay on track with your health goals.
Click below to sign into the Sentara Health Plans member portal. Once signed in, select Doctors and Medication > Pharmacy Resources to access your prescription history, refills, claims and more.
Urgent Care1
Be seen by a Sentara provider for minor illnesses and accidents. you do not have to be a Sentara patient to utilize these services.
MDLIVE®
MDLIVE® provides virtual care services for a wide range of illnesses, injuries, and conditions. Schedule now to connect with a licensed healthcare professional. 24/7 healthcare services by phone or video.
24/7 Nurse Advice Line
Not sure where to go or what to do when illnesses or injuries occur after hours or when the physician’s office is closed? Sentara Health Plans members can call the 24/7 Nurse Advice Line and speak with a professional nurse who can assess your medical situation, advise you as to where to seek care, and if possible, suggest self–care options until you can see your primary care provider.
If you are having a behavioral health emergency, please contact the Behavioral Health Crisis Line at 1-833-717-2310.
In any life-threatening emergency, always go to the closest emergency room or call 911.
Employee Assistance Program: Free counseling included in your plan
The Employee Assistance Program (EAP) provides free confidential and accessible support to Sentara Health Plans members and their household, even if they do not have health coverage with us. EAP offers counseling, childcare and financial services, mental health resources, and assistance with work-life balance challenges.
Primary Care/Chronic Conditions1
Be seen by a Sentara provider for minor illnesses and accidents. you do not have to be a Sentara patient to utilize these services.
Schedule a Sentara Appointment
MDLIVE®
MDLIVE® provides virtual care services for a wide range of illnesses, injuries, and conditions. Schedule now to connect with a licensed healthcare professional. 24/7 healthcare services by phone or video.
Physical Therapy
Whether you have an illness, injury, or another health challenge, the Sentara team can help. Our rehabilitation and therapy specialists relieve pain, keep you moving, and help you stay independent.
Rehabilitation and Therapy
- Skilled providers: Sentara therapists receive specialty training and education in their areas of expertise.
- Collaborative care: Sentara takes a team-based approach to your care. We bring all experts together to ensure you get the right care at the right time.
- Convenient therapy sessions: meet with your physical therapist in person from the comfort of your home.
Sentara Health Plans provides comprehensive virtual care services for various healthcare needs. Can't get to the doctor's office? No problem! Through our secure member portal and mobile app, you can receive treatment, counseling, diagnoses, and other services from the comfort of your home, office, or even on the road.